Page 1 of 1

Help!

Posted: Sun Sep 16, 2012 7:15 pm
by TyranidSwarmlord
I have negative mwg points. I recently used 303 points on one of my purchases and now i have -303 points and i did not gain any from my purchase. Can you please fix this? Thanks :)

Re: Help!

Posted: Sun Sep 16, 2012 7:18 pm
by TyranidSwarmlord
wait, is this the place to ask this question or do i email support?

Re: Help!

Posted: Sun Sep 16, 2012 7:18 pm
by BewareOfTom
use email support for store things, this is more for forum troubles

EDIT: when in doubt use the email

Re: Help!

Posted: Sun Sep 16, 2012 7:23 pm
by TyranidSwarmlord
alright, thanks.

Re: Help!

Posted: Sun Sep 16, 2012 10:46 pm
by Allurea
TyranidSwarmlord wrote:I have negative mwg points. I recently used 303 points on one of my purchases and now i have -303 points and i did not gain any from my purchase. Can you please fix this? Thanks :)
I took care of this for you, it's caused when you have an incomplete order that you used points on.

Re: Help!

Posted: Mon Sep 17, 2012 3:07 am
by TyranidSwarmlord
Allurea wrote:
TyranidSwarmlord wrote:I have negative mwg points. I recently used 303 points on one of my purchases and now i have -303 points and i did not gain any from my purchase. Can you please fix this? Thanks :)
I took care of this for you, it's caused when you have an incomplete order that you used points on.
thank you, but i didn't gain any points from my purchase. will they be added later?