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 Post subject: Vault Help!
PostPosted: Tue Sep 06, 2011 8:47 am 
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MiniWarGaming Zealot
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Joined: Thu Jun 23, 2011 6:29 am
Posts: 211
Hey there.

I know that to cancel my vault subscription, I have to email that one address.

However, I have done so and still have a vault subscription and have not received a reply. As much as I enjoyed my vault free trial and will likely one day join it for real, I cannot pay for it at the moment and if I'm charged, I will be overdrawn, etc, etc. All that nasty stuff.

I'm just wondering if I should email the support email again? Or should I just wait? Really concerned about this and would love to hear from someone about it.

Thanks.


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 Post subject: Re: Vault Help!
PostPosted: Fri Sep 09, 2011 1:32 pm 
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Site Admin
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Joined: Wed Dec 12, 2007 2:38 pm
Posts: 3701
Normally support will answer within one business day, so if they haven't replied yet, try emailing again.

If that fails, then call our support number at 1-888-561-6860.


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