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Vault Membership

Posted: Sat Dec 22, 2012 6:07 am
by The Airman
So I got roped into the membership thing and found a 71 CAD payment on my PayPal statement via an autorenewal subscription that I neglected to pay any mind to or completely forgot about. I sent in an email to MWG support but they're away for the holidays (until the 2nd of January) and I need that cash for the holidays.

Can I get any admin help here? Thanks in advance.

Re: Vault Membership

Posted: Sat Dec 22, 2012 2:02 pm
by The Airman
Posting again to say that the charge mysteriously disappeared from my overview. I suppose by cancelling the subscription through paypal it also stopped the transaction in its entirety?

Re: Vault Membership

Posted: Mon Dec 24, 2012 11:44 am
by The Airman
I take that back now that my bank account is in the negative. Would be nice to get this addressed.

Boy, I love the holidays.

Re: Vault Membership

Posted: Tue Dec 25, 2012 12:32 pm
by miniwargaming
Hey Airman,

Send me an email (matthew@miniwargaming.com) with your account details. I can't promise when I'll get you the refund, but I'll do it as soon as I can.

Matthew

Re: Vault Membership

Posted: Tue Dec 25, 2012 1:05 pm
by The Airman
Hi Matthew, thanks for taking the time during the holidays to help me out. I've sent the email and hopefully this can be rectified. Thanks!

Re: Vault Membership

Posted: Tue Dec 25, 2012 2:57 pm
by miniwargaming
Got the email. I'll set up the refund now.

I'll respond to your email with more details.

Re: Vault Membership

Posted: Tue Dec 25, 2012 3:26 pm
by The Airman
Thanks for the help, Matthew. A merry Christmas to you and yours.